Size chart:
EU maatUK sizemm
247150
258160
268,5165
279170
2810180
2911185
3011,5190
3113200
3213,5205
331210
342220
352,5225
363,5230
374,5240
385245
395,5250
407260
417,5265
428270
439280
449,5285
4510,5295
4611,5300
4712305
4813310
4914320
5014,5325
How to measure foot length:
  • Stand with your heel up against a wall and place a tape-measure under your feet.
  • Check your longest toe to your heel on the foot length measured in millimeters.
  • When your size is between two sizes, choose the smallest size because Birkenstock usually fits slightly larger.
Explanation width :

Choose the correct fit by reading the instructions below:

normal

The coloured symbol indicates that the footbed is made for the normal foot. When you wear shoes that are made for normal feet, this is the right width for you.

This is the normal width in the Netherlands.
Birkenstock Germany calls this symbol schmall/stretta

wide

The non-coloured symbol indicates that the footbed is made for the broad foot. When you wear shoes that are made for broad feet, this is the right width for you.

This is the wide width in the Netherlands.
Birkenstock Germany calls this symbol normal

A large amount of product is available in two widths; make sure you select the right width. You can find the image on the inner sole of your Birkenstock sandal.

Beware: On the box you will find the German widths. The feet of Dutch people tend to be somewhat smaller than those of Germans. This is the reason that the coloured symbol is indicated as ‘normal’ in the Netherlands. On the box you will find the indication ‘schmall’ because this is the German size.

  1. Home
  2. Exchanges and Returns

Exchanges and Returns

  •  Exchanges & Returns:

Please read the contents carefully before you return a product.

Birkenstockhop.nl delivers all items guaranteed expected of the article may be. The goods can be exchanged or returned within 30 days, preferably in the original packaging must be undamaged and may not show any traces of use. Please do not use the shoebox as outer but pack it in a box or paper. If you are not satisfied with the items received, it is possible to return it free of charge.


Free returns with Kiala label for NL and BE:

You can return your order with our Kiala free return label that is included in the delivery box. Complete the enclosed return form and put it in the return shipment.
Select your desired Kiala point:

www.kiala.nl/zoek-kialapunt 

When you use a different shipping method it is not free. You mission must return postage.

Our return form is included in your package. If you do not have the form anymore than you are welcome to ask us by mail or telephone.
 

The Birkenstock Shop reimburse all payments made by the consumer, including any delivery charges will be charged by the operator for the returned product, immediately within 14 days after the day on which the consumer notifies the Revocation (time of dissolution). The reimbursement is free for the consumer.

If the consumer has chosen a more expensive method of delivery than the cheapest standard delivery, the trader does not have to repay the additional costs for the more expensive method.